PRIVACY POLICY

Shine Robotics is a Western Australian robotics company. When we say “we”, “us” or “our”, we mean Shine Robotics. This policy covers personal information collected through our website and related contact channels such as email.

Depending on how you use our website, we may collect:

• your name and email address
• messages you send through our contact form or email
• limited technical and usage information such as pages viewed, product interactions, approximate engaged time, scroll depth, device category and referral source

We only ask for what we reasonably need to respond to you or operate the website.

We use personal information to:

• respond to enquiries
• operate, maintain and improve the website
• meet legal, accounting and record-keeping obligations

We do not sell your personal information.

If you use the contact form, we collect the details you submit so we can read and reply to your enquiry. Contact-form submissions are not added to a marketing mailing list.

If you choose to complete the optional website feedback prompt, we collect the reason you select, any comment you choose to add, the page you were viewing, the time of the response, an anonymous session identifier, and limited context about how you used the site. We use this to understand why visitors leave and to improve Shine Robotics. That prompt does not ask for your name, email or other contact details.

Shine Robotics may collect first-party website usage information so we can understand how the site is used and improve it. This can include pages viewed, product interactions, approximate engaged time, scroll depth, device category (mobile, tablet or desktop), referral source, and anonymous or pseudonymous feedback.

We use this information to understand website usage, improve the company website, measure interest and identify friction. This information is stored against a random anonymous visitor identifier in your browser, not against your name, email or other identity.

We do not collect precise location, payment details, passwords, or contact-form message contents through analytics. We do not currently run a separate advertising tracking programme.

We may use trusted third-party providers to host the website, send email and provide related services. Those providers only receive the information needed to perform their role, and they handle it according to their own privacy practices and applicable law.

We do not use the contact form as a marketing signup. If we send marketing email in future, we will only do so with an appropriate lawful basis, and you will be able to opt out.

The website uses cookies or similar local storage that are needed for the site to function, including a random anonymous visitor/session identifier for first-party analytics. These identifiers are not names, emails or advertising IDs. If we introduce additional cookies, this policy will be updated.

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of online transmission or storage is completely secure.

You can ask for access to, or correction of, personal information we hold about you by emailing shineroboticsau@gmail.com. We may need to verify your request before we respond.

We may update this policy from time to time. The latest version will be published on this page with an updated date.

For privacy questions, email shineroboticsau@gmail.com.